- Keep chains on your tongue and always say less than you think. Cultivate a pleasant, persuasive voice. How you say it often counts more than what you say.
- Make promises sparingly and keep them faithfully.
- Never let an opportunity pass to say a kind word to somebody. Praise good work, regardless of who did it.
- Be genuinely interested in others. Let everyone you meet feel that you regard him or her as a person of importance.
- Be cheerful. Keep the corners of your mouth turned up. Hide your pains, worries and disappointments under a smile.
- Keep an open mind on all controversial questions. Discuss without arguing. It is possible to disagree and yet be friendly.
- Never engage in gossip. Make it a rule to say nothing about another unless it is something good.
- Be careful of other people’s feelings. Laughing at another’s expense is rarely worth the effort, and it may hurt when least expected.
- Pay no attention to cutting remarks that others may make about you. Learn to live above such comments.
- Don’t be anxious about your rights. Let the satisfaction of helping others serve as its own reward.
The Origin of the Organic World – Part One