During My second year at University, my professor in Management gave us a ‘pop quiz’. I breezed through the questions, until I read the last one: What is the name of the lady who cleans your classroom? Surely this was some kind of joke. I had often seen the cleaning lady, but how would I know her name? I handed in my paper, leaving the last question blank. Just before class ended, one student asked if the last question would count towards the quiz grade. Of course, said the professor. In your future business career, you will meet many people. All are significant, yes, even the cleaning woman. She is a person, made in God’s image, just like the CEO. They all deserve your attention and care. If you don ‘t know the name of the cleaning lady, you’ll never be any good in Management.
I have never forgotten that lesson.
The Origin of the Organic World – Part One